Questions people ring about.
Phones are answered 9am to 3pm, Monday to Friday, on (02) 8090 4358. Or book a phone call at a time that suits you.
Booking
How do I book?
Fill in the details form and your medical history online, then pick the night you want to do the study. Australia Post brings the kit for that night. Start the form.
Do I need a referral?
A GP referral is what lets Medicare bulk bill your study. Upload your GP referral with the form, or opt in to organise one via our in-house GP referral service, for $20.
My dentist suggested a sleep study. Can they refer me?
A dentist can recommend a study, and many of ours come from a dentist handing over a Sleep Passport. The referral that gets the study bulk billed comes from a GP: yours, or our in-house GP referral service.
Where do you post to?
Anywhere in Australia that Australia Post delivers. The kit comes to your door and goes back with the prepaid label.
Medicare and costs
Who does the Medicare paperwork?
We do. If you're eligible, the study is bulk billed and we organise the Medicare form and claim for you.
What if I'm not eligible for Medicare?
You can still have a private study. Call us on (02) 8090 4358 for the fee.
What is the bruxism report?
An optional extra report on clenching and grinding during the night, for $169.
What about children and teens?
From 3 to 17, our sleep physician can approve a home study, for $523.70. See the sleep study for children and teens.
Can I claim the bruxism report on my health fund?
Medicare doesn't cover it. Depending on your cover, your health fund may help with the therapy that follows, such as an oral appliance. Ask your fund.
The night
What's in the kit?
A Somte PSG recorder and its sensors, with instructions for setting it up yourself at bedtime. It stores the night on the device, so you don't need a computer at home.
What happens on the night?
Do the study on the night the kit arrives. Set it up at bedtime as the instructions show, then go to sleep as you normally would. Medicare asks for at least 8 hours of recording, including the time it takes to set up.
How do I send it back?
The next day, drop it at your local post office with the prepaid express post label in the box. In the morning, fill in the short morning questionnaire and send us the setup photos.
What if I can't do the study on the night?
Email info@aerhealthcare.com.au that same day and we'll work out another night with you.
What if the study doesn't go well?
It happens, and we work through it with you. Read the instructions carefully before you start and give it your best go. If the night didn't record properly, we'll talk about the best way forward, which may be a second night.
Is a home study right for everyone?
No. Some people are better tested overnight in a sleep lab, for example with severe lung or heart disease, a neuromuscular condition or another sleep condition. The medical history form picks this up and we'll tell you. Who should be tested in a lab.
After the study
When do I get my results?
About two weeks after we receive the data from the kit. Sleep scientists score the night, then our sleep physician reviews it and writes the diagnosis. We send the report to you and to the dentist or other professional who sent you to us.
What does the report tell me?
Sleep scientists score your night, including how collapsible your airway is and how easily you wake. A sleep physician writes your diagnosis and options, and refers you on where you need it, for example to an ENT or a myofunctional therapist.
My report says an oral appliance could suit me. What now?
Take your report to a dentist. Any Aer Centre dentist can make and fit an Aer appliance, and your own dentist can contact us about joining.
Already wearing an appliance?
Sleep screening checks how your sleep is going with your therapy, at home, for $250.
Start with one form.
A few minutes on your phone. Questions first? Call (02) 8090 4358, 9am to 3pm weekdays, or book a phone call.